Privacy Policy

At Camel Studio we pride ourselves on our honesty and integrity and do not share data outside of our organisation for marketing or any other commercial purpose.

This privacy policy sets out how Camel Studio uses and protects any information that you supply us with when using our website or making a booking with us.

Camel Studio is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when communicating with us, or using our website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy by updating this document, so you should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018.

What we collect

We may collect the following information:

When enquiring about an event at the studio;
Your email will be filed into an email folder.

When making a booking;
Name, address and postcode.
Contact information including email address and telephone number.
Other information relevant to your booking.

When purchasing products via our website;
Name, address and postcode.
Contact information including email address and telephone number.
Other information relevant to your purchase.

When purchasing products over the phone;
Name, email & telephone number.
Card details.

Newsletter signups via our website
Name & Email address

What we do with the information we gather

We require this information to ensure we are able to keep in touch with you and manage your booking. Specifically, for;

  • Internal record keeping.
  • To enable us to communicate effectively with you.
  • To use the information to manage your purchase, booking or event
  • We may periodically send emails, sharing news, special offers or announcing events using the email address which you have provided.
  •  
  • Security / Storing Data

We are committed to ensuring that your information is secure. The only people with access to these documents are the directors of Camel Studio. 

In order to prevent unauthorized access or disclosure, we have put in place suitable electronic procedures to safeguard and secure the information we collect online.

When taking a card payment over the phone, details are taken, the payment is processed and then all evidence is immediately destroyed.

Google Analytics

Google Analytics is used to help us improve the usability of our websites and for marketing purposes.  All data collected is anonymous and remains in the Google Analytics system. The data is used to improve your journey through our website, to analyse where website users have come from and to improve the quality of our marketing efforts. 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at helencotton@mac.com 
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.